The Difference Experience Makes

Decades of experience with major IT vendors allow us to take a holistic view of your environment and implement proven, effective solutions. Intimate product knowledge coupled with an understanding of core business functions allows us to position innovative and creative solutions to enhance your operations.

Our depth and breadth of real-world experience in large-scale environments enables us to assess, scope, and complete projects efficiently. Our architects work closely with your team to determine the solution that best fits your company’s needs and constraints. After implementation, our array of support options ensures your solution is in good hands.

Service Highlights

  • Global UC architecture, design, implementation, and support for multiple top-5 oilfield services companies, including voice, video, contact center, and other advanced applications and integrations with third-party systems
  • Deployment of largest command and control visualization room in Texas
  • Vast experience with Cisco’s Unified Contact Center Express for creative, customized, and powerful solutions
  • Vendor-agnostic POCs for customers needing objective advice on UC solutions
  • Cisco UC software beta testing partner

Solutions

The Unified Communications Practice Group provides the most flexible, cost effective, and nimble UC offerings in the industry today. Our team can help you normalize operational and product procurement costs while reducing support and infrastructure costs. We share our expertise and offer solutions to scale and deploy advanced UC in conjunction with other business applications, so you can better serve your customers and employees.

True multichannel collaboration solutions include:

  • Voice (phones, hard phones, soft clients)
  • Video (desktop, room-based, high-definition command and control)
  • Applications (Cisco WebEx, Jabber, Contact Center, Microsoft Lync integration, and Fax over IP)

We can leverage on-premise, colocated, and cloud-based solutions to fit scalability, resiliency, and redundancy requirements.

Solutions Experts

  • Unified Communications experience since Cisco’s entrance into the market
  • Large-scale UC upgrades and deployments (30,000+ endpoints)
  • Large-scale UC architecture and dial-plan design (multiple global clusters)
  • Unified Communications on UCS
  • Cloud-based UC, video, collaboration
  • Advanced contact centers (customer-facing, internal, revenue-generating)
  • Presence/Jabber/MS Lync integration
  • SIP/TDM gateway deployments
  • PBX integration/migration

Certified Personnel

  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA) Voice
  • Cisco Certified Network Professional (CCNP) Voice
  • Cisco Certified Voice Professional (CCVP)
  • Cisco Certified Design Associate (CCDA)
  • Cisco Unity Design Specialist
  • Cisco IP Telephony Design Specialist
  • Cisco IP Communications Express Specialist
  • Cisco Advanced Wireless Design Specialist
  • CompTIA A+
  • CompTIA Security+
  • Cyviz Certified Engineers
  • TelePresence Video Field Engineer
  • TelePresence Video Sales Specialist

Cisco Partner Certifications

Advanced Unified Communications

Collaboration Architecture

Cisco TelePresence Express/Advanced

Various Cisco Voice/UC Specializations

Our Key Vendors