Cisco has reinvented the collaboration experience. The company has announced a new way ti deliver the three types of communication tools people use at work the most – messaging, meeting and calling – from the cloud. In addition, the phones and video conferencing systems can plug into the cloud and access the new services. Making the collaboration available from the cloud platform changes everything because:
- It is designed from the ground up for highly secure collaboration that is delightful to use. Today, most of us use unconnected tools for team messaging, virtual meetings and phone calls. Called Cisco Spark, our new offer mixes messaging, meeting and calling in such a simple way that it is hard to tell where one ends and the next begins. With Cisco Spark, all three are parts of a complete user experience. For instance, with a single click you can turn a phone call into a video meeting. With a swipe you can move a video call from a room system to your mobile phone and then to another room—so you don’t have to miss anything when you need to move.
- It makes setting up video rooms and phones a snap. Have you ever shown a QR code on your smartphone to board a plane? That’s how easy it is to set up a desk phone now.
- It connects phone systems to the cloud. Enterprises have a lot invested in phone systems and other on-premises equipment. CiscoSpark Hybrid Services enables entirely new and amazing experiences by connecting this equipment to the cloud.For example, let’s look at what Cisco Spark Hybrid Services does when you place a call from a Cisco IP phone. The act of placing the call automatically creates a meeting in the Spark room that the two of you share. There, you can show content with a single click. We call this a “zero-touch meeting” because no one actually has to set it up—it is just there when you need it.
Cisco Spark Hybrid Services can connect more too. For example, it can link on-premises calendar servers to the cloud. This makes preparing for, arranging and joining meetings easier than ever—even from your mobile device. Simply type “@spark” or “@webex” into the location line when you create an invitation. Cisco Spark will start a room so the group can share content and ideas. It will also automatically put meeting details into the invitation.
- It gives developers free rein. We think some of the best ideas will come from the outside. Cisco Spark for Developers provides powerful, open APIs so developers can create innovative and useful apps that extend the value of Spark.
“My team is passionate about making tools for work that are as simple and delightful as the tools we use at home,” said Rowan Trollope, senior vice president and general manager of Cisco Collaboration, Data Analytics and IoT groups. “Spark lets us give amazing experiences to companies of all sizes—from tiny start-ups to the Fortune 100. And we’re just getting started.”
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