What is Your Score
IT and business organizations are looking to increase their certainty and confidence levels. They want to know that they are making progress toward increasing their security, performance, and compliance projects and that they are achieving new levels of IT and business certainty.
The Answer:
Broadleaf Group services, solutions, product, and tools. With a deep, rich heritage of helping customers achieve new levels of IT and business certainty and confidence, we know what it takes to move a customer from uncertainty to certainty. We know how to lead the customer into the greatest levels of security, performance, and compliance - without disrupting the business.
Until now, evaluating the security, performance, and compliance levels was a matter of subjective evaluation, against many different "standards". The Broadleaf Group has introduced "Certainty Score" as an objective evaluation of IT, business, project, and skill to determine a relative certainty score.
Certainty Score has two purposes:
- Baseline Evaluation - the starting point indicating the current security, performance, and compliance score from which to measure progress; and,
- Roadmap Determination - the set of activities, skills upgrades, business changes, and/or IT upgrades needed to achieve a new Certainty Score.
Certainty Score Descriptions
IT directives are aligned with business; right skills/experience on staff; full technology exploitation for business advantage; fully compliant with internal/external requirements; no/few IT performance issues; evaluation process to make changes; effective collaboration; budget predictability/cost control; continuous IT operations; full visibility to effectiveness of IT operation; measurable IT value and results; continuous improvement processes; fully secure and well defined security practice; technology viewed as strategic asset for creation of new opportunity. 
These organizations have an awareness of what needs to be accomplished with respect to security, performance, and compliance; skills shortages hold back IT; compliance requirements are defined; technical/business alignment is starting to work with room for improvement in the application of technology to the business; IT costs overrun and are unpredictable; inconsistent security and IT practices; business sees occasional disruption due to technology failure, external threat, or performance problems; technology is viewed as a tactical tool to improve business cost and response time. 
There is little cohesion to internal IT strategies; there are some business disruptions due to technology failure, viruses, or system problems; legacy/older technology is installed; any IT processes, procedures, or practices are old and outdated; IT and the business are out of compliance in multiple areas; IT skills and experience shortages are present; there is a nominally secure business/IT environment; technology is viewed as having low value-add to the business. 
Technology is viewed as with skepticism; there are older/legacy systems installed; IT is understaffed, there is little to no business and IT alignment, there is no IT planning; technology spending is unpredictable, systems and networks perform poorly and response times are slow; technology outages are common with extended recovery times; there are few (if any) security or IT-related processes; business is regularly interrupted by technology shortcoming or failure; technology is viewed as a "last resort" to solving business problems.
